About
A technician’s brand, not an agency’s brochure.
MUKI exists because most small businesses in Kenya do not need a twelve-person agency. They need one competent person who answers the phone, quotes honestly and finishes the job.
Muki
IT consultant · Nairobi, Kenya
I work directly with shops, schools, landlords and small companies — installing systems, fixing what has broken and training the people who use them.
Why MUKI is separate from Zama Systems
Zama Systems LTD is the software company. It builds and runs larger systems, including the RentalDesk property management platform used by property managers and landlords. That work is project-based, corporate and often long-running.
MUKI is my personal service brand for the day-to-day work: a shop that needs its printer configured, a school that needs fingerprint attendance, a business whose website stopped loading. Smaller jobs, faster turnaround, direct communication.
Keeping the two separate is deliberate. It means a small repair is not competing for attention with an enterprise deployment, and it is clear who you are dealing with.
How I work
Three principles run through every job:
- Explain before you pay. You get a diagnosis and a price before work starts. If I cannot fix it, you should know that early, not after three days of invoices.
- Test with real use. A form is not working because it loads; it is working because a test submission arrived in the inbox. A receipt printer is not configured until it prints a real receipt.
- Leave it documented. Logins, settings, backup steps and the daily closing routine are written down so your business is not dependent on my memory.
What I do, and what I do not
I handle website repair and design, SSL and email configuration, POS installation, biometric attendance, and property software onboarding. I also do the unglamorous work: hosting migrations, DNS fixes, backups and data cleanups.
I do not run large network cabling projects, CCTV installations or full-time IT staffing. When a job is outside my lane, I say so and refer you to someone who does it properly rather than learning on your money.
Where I work
On-site work covers Nairobi, Kiambu, Ruiru and Thika. Website, email, SSL and software support is delivered remotely anywhere in Kenya. Travel time and any callout fee are agreed in the quote, never added afterwards.